The Perfect Match forCompanionship and Care

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Personalized Home Care


At StarPoint, personalized home care really is, well... personal. Our private-duty caregivers are specially selected to match who you are. You’ll form real, personal, lasting relationships that you’ll come to cherish. At the same time, you’ll get the assistance you need, with a care plan designed just for you.

Here are some of the services we provide:

  • Companionship
  • Bathing
  • Dressing
  • Grooming
  • Hygiene & Toileting
  • Light Housekeeping
  • Laundry
  • Shopping
  • Errands
  • Meal Preparation (including kosher)
  • Medication Reminders
  • Appointment Accompaniment
  • In-Patient Companion
  • Out-of-Town Travel Companion
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Why Choose Starpoint?


Based in the heart of the Jewish community, StarPoint Home Care is here to support Jewish families and all Cincinnati families who are searching for excellence with in-home senior care-services.

Here’s why StarPoint is the perfect match for you:

  • Full range of non-medical services and companionship, provided in-home, as well as at physical rehabilitation centers and hospitals
  • Friendly, compassionate, expertly trained caregivers, personally matched by StarPoint’s Director to the personality and preferences of you or your loved one
  • Always there for our clients, 24/7/365
  • Caregivers trained in Jewish observances and dietary laws
  • We can provide assistance with documentation for your long-term care insurance provider, when applicable
  • 100 percent of profits invested back into the community through Jewish Family Service of Cincinnati
Director Spotlight

Meet Debbie

Hello. My name is Debbie Balk and I am the Director of StarPoint Home Care. After helping my own parents transition to accepting outside help for their safety and health, I discovered my passion: helping seniors age in place, while minimizing their risks.

At StarPoint, our Jewish values drive our mission to ease the worry families or aging parents might have about future life decisions. Our compassion and attention to detail empowers our clients to live with dignity, security, and peace of mind.

If you’d like to learn more, please don’t hesitate to call me.

Debbie Balk Signature
Debbie Balk starpoint personalized home care
Alicia Reid Headshot starpoint personalized home care
Manager Spotlight

Meet Alicia

Hi. My name is Alicia Reid and I’m the Manager of StarPoint Home Care. Every day, people entrust us to care for their loved ones, and that is a responsibility I take very seriously.

In my role, I am responsible for training and managing StarPoint’s full team of caregivers. But what really drives me are the personal connections I have with our seniors. I like to say our hearts beat for our clients, and it’s true! The human interaction and the relationships we develop are what makes this kind of work so fulfilling and special.

Alicia Reid Signature
Senior woman grabbing a helping hand starpoint personalized home care
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FAQs


Below are some frequently asked questions regarding personalized home care. If you have additional questions or would like some more information, please reach out and one of our expert team members will get back to you promptly.

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Home care enables a person to live as independently as possible without having to give up the comforts of their own home. It allows them to be in a familiar environment, sleep in their own bed at night, and stay close to loved ones like family, friends, and pets. It also brings peace of mind to know they have access to skilled, consistent, reliable care when it is needed, even if those needs change.

StarPoint Home Care does not currently take Medicaid or Medicare insurance. Should you have a long-term care (LTC) insurance plan, StarPoint will work diligently with you LTC to get your services covered under your policy. Please note that many LTC policies have an elimination period that you must meet before services are covered.

No. Home care services can be provided wherever home is—a private residence, a senior living community, or while staying with a friend or family caregiver.

What StarPoint provides is Home Care- nonmedical private duty assistance- things like toileting, bathing, dressing, meal preparation, companionship, often described as Activities of Daily Living (ADL).

Home Health Care is a different service, often covered by medical insurance and includes nursing, physical, speech and occupational therapy and wound care.

All StarPoint aides are background checked and drug screened. Once Director Debbie Balk meets and assesses the client, she works with her team to make the best possible match in personality and needs. If at any time you are unhappy with a caregiver, we will work hard to fix the care to your satisfaction.

Our team is dedicated to providing family-like care. We get to know our clients and caregivers, and consider our team a family. In addition, as a non-profit, all of our proceeds go directly back to serving the Cincinnati Jewish Community, through our parent agency, Jewish Family Service of Cincinnati.