About StarPoint Home Care
StarPoint Home Care, LLC is a local Cincinnati, non-profit, private pay agency originally founded by the Jewish Home of Cincinnati in 2008 to ease the lives of senior adults and their family members by connecting them with trusted, experienced home care aides. StarPoint Home Care is a subsidiary of Jewish Family Service of the Cincinnati Area, an organization that strengthens lives and our community by providing professional social services to families and individuals in times of need. We work closely with Jewish Family Service’s K’Vod Outreach Center, which partners with our community’s congregations, agencies, and community members to identify those that would benefit from more social engagement. StarPoint is proud to be a referral partner with AgeWell Cincinnati. AgeWell Cincinnati is a coordinated, central solution for older adults that links them, their family members, friends, and caregivers, to community resources for aging well in Jewish (and non-Jewish) Cincinnati.
Strengthening Lives, Together
StarPoint is based right in the heart of the Jewish community and is dedicated to the needs of Jewish and non-Jewish families, and 100 percent of our profits get invested back in the community through Jewish Family Service of the Cincinnati Area.
Hi. My name is Alicia Reid and I’m the Manager of StarPoint Home Care. Every day, people entrust us to care for their loved ones, and that is a responsibility I take very seriously.
In my role, I am responsible for training and managing StarPoint’s full team of caregivers. But what really drives me are the personal connections I have with our seniors. I like to say our hearts beat for our clients, and it’s true! The human interaction and the relationships we develop are what makes this kind of work so fulfilling and special.
Our Mission is to provide families with the help they need to support the independence of their senior loved ones, and, in so doing, strengthen lives within the Jewish community.
These are the core values that inspire the team of StarPoint Home Care each and every day:
- Passionate commitment to serve and make every person feel valued
- Unwavering respect for the individual and each person’s preferences and needs
- Love of family and community and acknowledgement of the power these things have to bring goodness into our lives
Our Vision is to be leaders in our community and help make it a place where everyone lives with dignity, security, and hope.
It’s extremely reassuring to know that my mother has, not just help, but company. Lovely, caring people who are her companions and friends, Mom’s aides have become a really important part of her life over the time that they've been helping her.
daughter of a StarPoint client
We arranged through Jewish Family Service to have StarPoint Home Care help me out. I'm very thankful that I was put in touch with [Director of StarPoint] Debbie Balk. We met on the phone quite a bit. I would tell my son David, what they were doing for me and he was very happy for me that I could get back on my feet with the help of StarPoint Home Care and Jewish Family Service.
Mom's StarPoint caregivers are simultaneously her lifeline and my security blanket. […] From the day Mom first moved here—just prior to Rosh Hashanah, 2017—her aides have not only provided her day-to-day care, but they’ve also provided her companionship.
daughter of a StarPoint client